If you’ve never heard of an IDVA, you’re not alone. Despite playing a crucial role in supporting victims of domestic abuse, many people don’t know what an Independent Domestic Violence Advisor actually does, or how they differ from other services.
A specialist in high-risk
An IDVA (Independent Domestic Violence Advisor) supports people experiencing domestic abuse who are considered high risk, meaning there is a serious risk of harm or even death. As Kayleigh explains: “We support victims of domestic abuse that are high risk — which means high risk of significant harm or even death.” Their role is focused on helping victims:
- Stay safe
- Understand their options
- Navigate complex systems
- Regain a sense of control
Independent and on your side
IDVAs are usually part of charities rather than statutory services. That independence is key to how they build trust. “We are a charity… you don’t have to work with me if you don’t want to.” Support is voluntary, and crucially, it’s client-led. IDVAs don’t tell people what to do, they support whatever decision the person is ready to make. “I’m not here to tell you to leave, or what to do. My job is just to give you the information so that you can make an informed decision.” That is the power of an IDVA. Even if a victim decides to remain with their abuser, an IDVA will be there for them.
What do IDVAs do?
While every case is different, there are some core elements to the role.
Risk and safety planning
IDVAs assess risk and help create tailored safety plans based on each individual’s situation. “It’s asking: have you thought about this? What about that? What are you going to do if this happens?” This might include:
- Planning how to leave safely
- Securing devices, passwords, and online accounts
- Informing schools or workplaces
- Setting up safety tools like apps and emergency contacts
It’s about breaking down overwhelming situations into practical, manageable steps.
Emotional support
Domestic abuse is complex and deeply personal. Many victims feel confused, guilty, or responsible. IDVAs provide space without judgement: “They might say, ‘I argued with him, I made it worse.’ And you’re there to say—no, that doesn’t mean someone gets to hurt you.” They also help rebuild confidence and self-worth: “My job’s very much to build them up emotionally… especially when their self-esteem is really low.”
Practical and legal support
The justice system can feel overwhelming, especially in moments of crisis. IDVAs help people understand:
- Police processes
- Court procedures
- Protective measures like non-molestation orders
They can also attend court: “We can go into court with them… we’re not there to speak to the judge, we’re there solely for emotional support.”
Connecting to other services
IDVAs often act as a central point of support, linking people with other services. “If I don’t know something or can’t put something in place, I’ll go find it.” This could include referrals to:
- Substance misuse services
- Counselling
- Specialist domestic abuse programmes
- Housing or financial support
Supporting everyone
Domestic abuse doesn’t discriminate, and neither do IDVAs. “It doesn’t matter what race, gender, sex… we support everyone.” People from all backgrounds access support, including professionals and people who may not initially recognise what they’re experiencing. “Some people say, ‘this doesn’t happen to people like me’… but it does. It happens everywhere.”
What does success look like?
IDVA support is often short-term, but its impact can last much longer. Success isn’t always about leaving a relationship or going to court. Sometimes, it’s about:
- Understanding abuse for the first time
- Putting safety plans in place
- Feeling stronger or more informed
- Simply knowing someone is there
As Kayleigh puts it: “If all you can do is make someone feel like they’re not alone in a really lonely place, that’s your job done.”
During June and July, our Somerset Domestic Abuse team are working with Avon and Somerset Police to deliver Operation Balearic.
